Privacy Policy

Please take a moment to read our Privacy Policy

Effective Date: 11 August 2023

Labiaplasty London (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use https://www.labiaplastylondon.co.uk (“our website”).

1. Who We Are

Labiaplasty London is a medical professional service providing cosmetic surgery consultations and procedures. We are based in London, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or your personal data, you can contact us:

Email: clinic@labiaplastylondon.co.uk
Phone: 020 3989 6644
Address: 25 Upper Wimpole Street, London W1G 6NF

2. Adult Content Warning

Our website contains medical images and content intended for adults over the age of 18, particularly in the gallery section. These images are provided for educational and informational purposes relating to our medical services.

3. Information We Collect

We may collect and process the following information:

a) Information You Provide Directly

Contact Form Submissions – Name, email address, phone number, and any personal or medical details you provide.
WhatsApp Enquiries – If you click our WhatsApp link, you will be redirected to the WhatsApp platform. Any data shared there will be subject to WhatsApp’s own privacy policy.

b) Information Collected Automatically

Cookies & Analytics – We use cookies and similar technologies to improve website functionality, analyse traffic, and enhance your browsing experience. This may include your IP address, browser type, pages visited, and time spent on our site.

c) Sensitive Personal Data

As a medical website, any health-related information you choose to share (via our contact form, email, or WhatsApp) is considered special category data and will be handled with extra care in accordance with UK GDPR requirements.

4. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide requested information.
Manage your bookings or consultations.
Send important updates related to your enquiry or treatment.
Improve our website and services.
Comply with legal and regulatory obligations.

We will never sell your personal data to third parties.

5. Cookies

We use cookies to:

Ensure the website functions properly.
Analyse visitor behaviour (via tools such as Google Analytics).
Remember your preferences.

You can manage or disable cookies through your browser settings, but please note some features may not function correctly without them.

For more information, see our Cookie Policy.

6. How We Share Your Information

We may share your data with:

Medical professionals involved in your care.
Service providers who support our website, hosting, email, and IT systems.
Regulatory bodies if required by law.

All third parties are required to keep your information secure and use it only for the agreed purposes.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure.

8. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Rights Under UK GDPR

You have the right to:

Access your personal data.
Request correction or deletion of your data.
Object to or restrict processing.
Withdraw consent where we rely on it.
Request a copy of your data in a portable format.

To exercise your rights, contact us at Clinic@labiaplastylondon.co.uk.

10. Links to Other Websites

Our website may contain links to other sites, including WhatsApp and social media platforms. We are not responsible for the privacy practices of these third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

By using our website, you agree to the terms of this Privacy Policy.